Home Motion Pro terms
Updated for the November 2026 Realtor Assist release
Service
Home Motion Pro turns submitted listing photographs into a branded walkthrough-style property video. The service does not create or certify a true three-dimensional floor plan, virtual twin, measured property representation, property inspection, appraisal, or guaranteed representation of physical room connections.
Customer permissions
You confirm that you have the right to upload and use all photographs, logos, headshots, music requests, property details, and branding assets. You may not submit unlawful, infringing, deceptive, private, or unauthorized content.
Accuracy review
Generated motion can occasionally distort or alter visible details. Home Motion Pro uses quality-control safeguards, but the customer must review the final video before publication and promptly report material inaccuracies.
Packages and revisions
Each package includes only the listed scene count, formats, branding, turnaround priority, and revision allowance. A minor revision means a limited correction to the delivered production. New photos, a different property, a major sequence change, a complete style change, or substantial re-production may require a separate charge.
Subscriptions and included credits
HomeMotion Pro offers Agent ($79 per month) and Agent Pro ($149 per month) subscription plans. Agent provides one 10-photo walkthrough credit per paid billing cycle; Agent Pro provides two 20-photo walkthrough credits per paid billing cycle. Unused credits expire at the end of each paid billing cycle and do not roll over. Additional 10-photo walkthroughs cost $49 each and 20-photo walkthroughs cost $79 each; extra purchases require separate checkout authorization. Access to paid Realtor Assist features and included video credits depends on valid subscription status and successful payment. Members may manage recurring billing, cancellation and payment methods through the secure customer billing portal where available. Plan changes and any prorated charges will be shown before confirmation.
Daily Live Voice limits
Live Realtor Assist use is subject to a per-member daily usage allowance, enforced automatically and refreshed at midnight UTC. Live interaction pauses when the allowance is exhausted. Standard text assistance remains available subject to published fair-use limits. We may adjust service allowances prospectively with notice, subject to applicable law and subscription terms. Usage may vary by session and visual activity.
Realtor Assist guidance and responsibility
Realtor Assist offers general business assistance and visible-property observations, not licensed brokerage supervision, certified inspection, legal advice, appraisal, loan approval or verified MLS data. Verify all statements, disclosures, deadlines, and advertising with authoritative records and qualified professionals. Obtain permission before using live camera features in an occupied or private property. Live Voice requires microphone permission, compatible browser support, and an active connection.
Payment and production
Production begins only after a verified paid transaction or an authorized monthly membership credit and required files are received. Displayed turnaround windows are targets, not guarantees, because upload quality, production retries, service interruptions, and additional review can affect delivery.
Refunds
Before production begins, an eligible cancellation may receive a refund less nonrecoverable payment costs. After production or paid generation work begins, refunds are discretionary and may be reduced by work already performed. Duplicate charges and verified billing errors will be corrected.
Delivery and retention
Completed files are delivered through a private link. Customers are responsible for downloading and preserving final files. Delivery links may expire, and source files may be deleted according to retention practices.
Social community terms
HomeMotion Social is for professional discussion and networking. Members are responsible for their posts, comments, messages, and uploaded media. Do not share confidential client or listing information without permission. Do not impersonate others, harass members, send spam, solicit scams, or post unlawful or discriminatory housing content. Community content may be reported and removed when warranted.
Acceptable use
You may not use Home Motion Pro to misrepresent a property, conceal known material conditions, create discriminatory housing content, violate listing-service rules, impersonate another person, or infringe intellectual-property or privacy rights.
Limitation
To the fullest extent permitted by law, Home Motion Pro is not responsible for indirect, incidental, consequential, special, or lost-profit damages arising from use or publication of a video. Total liability for a claim will not exceed the amount paid for the affected order.
Contact
Email madmovinginc@gmail.com with service questions.